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Pavel is using the story line approach in his presentation.He says that the coffee shop chain he works for faces the challenge of improving its customer service orientation and presents the goal of improving the customer satisfaction rating from 80 percent to more than 95 percent.What aspect of a business story does this represent?
Real Rate
The Real Rate refers to the interest rate adjusted for inflation, representing the true cost of borrowing or the true return on investment.
Risk Premium
The additional return expected by an investor for taking on a higher level of risk compared to a risk-free asset.
Expected Return
A rephrased definition for Expected Rate of Return; it refers to the anticipated profit or loss from an investment based on its potential outcomes and their probabilities.
Historical Data
Past records or data points that are used for analysis or forecasting future trends.
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