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Achieving a Positive,can-Do Tone in Your Communications Is Appropriate in Nearly

question 26

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Achieving a positive,can-do tone in your communications is appropriate in nearly all business situations.


Definitions:

Audience

The group of people for whom a message, piece of writing, or entertainment is intended.

Long-Held Opinions

Beliefs or judgments that have been maintained by someone for an extensive period.

Persuasive Messages

These are communication strategies designed to convince an audience toward a particular belief, action, or attitude.

Requests For Action

Solicitations or appeals directed at someone to undertake a specific task or action.

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