Which of the Following Is a Helpful Guideline for Phone

question 78

Multiple Choice

Which of the following is a helpful guideline for phone conversations with business colleagues?

• A) Begin discussing business issues immediately after saying hello.
• B) To keep a formal tone,avoid using the other person's name.
• C) Multitask as long as you can do so without the other person suspecting.
• D) Make sure that the conversation time is balanced between both parties.
• E) To avoid wasting your colleagues' time,end without social niceties.

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