During the Two Hours Before Their 7:30 P

question 12

Multiple Choice

During the two hours before their 7:30 p.m.appointments on Wednesday evenings,the operations team had a weekly gripe session during which everyone gleefully unloaded on the powers that controlled their miserable lives.This session was valuable since it:

• A)Allowed them to feel like real men,if only for a little while.
• B)Rewarded good behavior.
• C)Established a sense of security and consistency.
• D)Created a clear process for addressing conflict and group norms.

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