When Making a Claim by Using Online Customer Support,what Information

question 39

Multiple Choice

When making a claim by using online customer support,what information should be provided first?

• A)Name and contact information
• B)Statement of goodwill
• C)A list of product defects
• D)Reason for writing
• E)Where item was bought and price

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Definitions:

Misrepresentation

The act of providing false or misleading information with the intent to deceive someone into entering into an agreement.

Duress

Unlawful pressure brought to bear on a person, causing the person to perform an act that he or she would not otherwise perform (or refrain from doing something that he or she would otherwise do).

Entire Transaction

The complete process or series of associated dealings, typically concerning a business or financial agreement.

Undue Influence

An act of unfairly persuading someone to make a decision that benefits another at their expense.