In the Close of a Message That Is Refusing a Request,which

question 8

Multiple Choice

In the close of a message that is refusing a request,which of the following would be most positive and promote goodwill?

• A)Proposing a solution
• B)Creating options for future business
• C)Focusing on benefits
• D)Focusing on a meaningful apology
• E)Proposing an alternative

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Definitions:

Glaucoma

Glaucoma is a group of eye conditions that damage the optic nerve, often associated with abnormally high pressure in the eye and can lead to loss of vision if not treated.

Protanopia

A type of color blindness in which there is a difficulty in distinguishing between red and green colors due to the absence or malfunctioning of the red cones in the eye.

Visual Cortex

The part of the cerebral cortex that processes visual information, located in the occipital lobe at the back of the brain.

Lower Visual Field

The portion of the visual field that is seen by the lower part of the retina, related to superior spatial resolution and mobility navigation.