Which Approach Should Be Used When Communicating Effectively with People

question 77

Multiple Choice

Which approach should be used when communicating effectively with people who resist change?

• A)Clarify and restate the news on a regular basis.
• B)Put the news in context to soften it.
• C)Apologize for the news every time it needs to be discussed to show empathy.
• D)Develop communication that is as efficient as possible.
• E)Listen,keep an open mind,and have multiple conversations.

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Definitions:

Personal Attributes Questionnaire

A self-report inventory that measures an individual's personality traits or characteristics.

Stereotypically Masculine

Attributes or behaviors traditionally associated with male gender roles, such as physical strength and assertiveness.

Stereotypically Feminine

Refers to characteristics and behaviors traditionally and culturally associated with women, such as nurturance and sensitivity.

Personal Attributes Questionnaire

A psychological assessment tool designed to measure an individual's personality traits or characteristics.