How Can Someone Maintain Credibility and Goodwill While Acknowledging a Mistake

question 39

Multiple Choice

How can someone maintain credibility and goodwill while acknowledging a mistake has been made?

• A)Minimize the potential damage from the mistake.
• B)Provide a long list of reasons why the mistake was made.
• C)Identify all those who were instrumental in supporting the bad decision.
• D)Take responsibility for the mistake.
• E)Send a letter of apology to all affected by the mistake.

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Definitions:

Supply Schedule

Shows how much of a product firms will sell at alternative prices.

Average Fixed Costs

The total fixed costs divided by the quantity of output produced; they decrease as output increases.

Silk Flower Arrangements

Artificial floral displays made from silk or similar synthetic materials, often used as decorations.

Variable Cost

Costs that change in proportion to the level of activity or volume of goods produced in a business.