When Speaking to a Person Who Is Disabled,you Should Do

question 1

Multiple Choice

When speaking to a person who is disabled,you should do all of the following except

• A)Protect the person's privacy
• B)Use the person's first name
• C)Allow the person time to answer you
• D)Maintain eye contact

Comprehend the role and impact of communication in conflict scenarios.

Understand the steps involved in the conflict resolution process.

Appreciate the role of negotiation and dialogue in resolving disputes.

Recognize the impact of management styles on employee relations and conflict.

---

Definitions:

Illusion of Invulnerability

A cognitive bias in which a person or group overestimates their immunity from harm or negative outcomes, often leading to risk-taking behaviors.

Illusion of Unanimity

The perception that everyone agrees within a group when in fact some members may disagree but are reluctant to voice their dissent.

Rational Model

A decision-making model based on logically working through options and choosing the most logical, efficient, and rational outcome.

Rational Model

A decision-making framework that assumes logical, systematic identification of goals, evaluation of alternatives, and selection based on maximizing utility.