The Concept of ________ Is Based on Building Strong Customer

question 25

Multiple Choice

The concept of ________ is based on building strong customer service experiences with loyal customers in ways that foster a continued relationship over time.

• A) relationship marketing
• B) database management
• C) customer co-creation
• D) retention marketing

---

Definitions:

Therapeutic Life-style Change

A health-focused program or intervention aimed at improving an individual's quality of life through the adoption of healthier behavioral patterns, such as diet, exercise, and stress management.

Aerobic Exercise

Physical activity that improves heart and lung health by increasing the efficiency of the body's cardiovascular system and is often characterized by sustained, rhythmic movements.

Light Exposure

Light exposure pertains to the amount and quality of light a person or object receives, which can significantly affect health, mood, and even the physiological processes.

Negative Thoughts

Mental processes characterized by pessimism or a focus on undesirable outcomes or experiences.