List the Four Facilitating Functions and Provide Examples

question 84

Essay

List the four facilitating functions and provide examples.

Describe the role of memory in shaping personal identity and cognition.

Comprehend memory enhancement techniques and the importance of context in memory recall.

Understand the significance and components of the order cycle in providing quality customer service.

Recognize the primary goals of superior customer service, including increasing brand recognition and customer satisfaction.

---

Definitions:

Egocentric Empathy

The limited ability to understand another's perspective, assuming others feel the same as oneself.

Role-Taking

The process of mentally assuming the perspective of another person to understand their thoughts, feelings, or behaviors.

Decentration

The cognitive ability to pull away from focusing on just one feature of an object in order to consider multiple features.

Prosocial Behavior

Behavior such as sharing, helping, caregiving, and showing compassion.