What Are Customer-Service Standards

question 169

Multiple Choice

What are customer-service standards?

• A) definitions of acceptable performance for service quality
• B) the result of effective service cost trade-offs
• C) functional service areas that require changes in strategy
• D) tied directly to service suboptimization requirements

---

Definitions:

Contact Lenses

Thin lenses placed directly on the surface of the eye to correct vision or for cosmetic purposes.

Josephine

A personal name; without further context, likely refers to an individual's first or given name rather than a widely recognized term.

Elm Tree

A type of deciduous tree known for its broad leaves and vase-like shape, often planted in urban environments for its aesthetic value.

Neighbors

Individuals or entities that exist in close physical proximity to one another, often implying a social relationship or community connection.