Your Small Business Is Changing Over from a Printed Catalogue

question 17

Multiple Choice

Your small business is changing over from a printed catalogue to an electronic one.You think that, while readers may miss the pleasure of flipping through pages, they'll appreciate the reduction in their paper recycling.Which of the following is the BEST way to start your message to customers about this change?

• A)We will be discontinuing our print catalogue.
• B)We appreciate all of our loyal customers' business! We therefore thought that we should announce a change to you ....
• C)Starting next month, we'll help you continue to not only recycle, but eliminate waste! Our catalogue will change to an electronic format ....
• D)Starting next month, we hope you appreciate our switch to an exciting new electronic catalogue!

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Definitions:

Indemnity-Type Plan

A type of health insurance plan that allows policyholders to direct their own healthcare and visit almost any doctor or hospital they like.

HMO

Health Maintenance Organization, a type of health insurance plan that limits coverage to care from doctors who work for or contract with the HMO.

Fee Schedule

A list of predetermined payment amounts for professional services provided to patients.

Payment Amounts

The sums of money paid or to be paid for goods, services, or obligations.