Research Shows That When People Have Complaints That Are Quickly

question 90

True/False

Research shows that when people have complaints that are quickly resolved, the majority will still buy from the same company; however, when people have problems but don't complain, only 9% will buy from the same company again.

---

Definitions:

Proposition

A declaration or statement that communicates a judgment or perspective, and may be valid or invalid.

Subject Class

A classification system that organizes subjects or courses of study within an educational institution.

Predicate Class

A predicate class in logic and mathematics is a category defined by a certain property that holds for its members; it's essentially a set of objects that satisfy a specific predicate.

Universal

Pertaining to or involving all members of a class or category without exception, often used in the context of universal principles or statement in logic.