You Are Responding to a Letter from a Potential New

question 36

Multiple Choice

You are responding to a letter from a potential new client named Pat Fox and do not know if "Pat" is a man or a woman.Which of the following is the LEAST acceptable strategy?

• A)Assume that Pat is male, since no title was given, and write "Dear Mr.Fox."
• B)Call the company to ask the receptionist whether Pat Fox is male or female.
• C)Use the full name in the salutation and write "Dear Pat Fox."
• D)Use a letter format that omits the salutation.

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Definitions:

Shared Understandings

A common grasp or agreement of knowledge, assumptions, or values among a group of people.

Organizational Domain

The area of activity or interest that a particular organization operates within, including its purpose, goals, and target audience.

Managerial Strategy

The selection and implementation of specific goals, paths, and actions by managers to fulfill the mission and objectives of an organization.

Human Relations Strategy

A management approach focusing on improving employee satisfaction, communication, and interpersonal relationships to enhance productivity.