Why Do Customers Prefer to Have Continuing Relationships with Businesses

question 66

Multiple Choice

Why do customers prefer to have continuing relationships with businesses or suppliers?

• A) Humans like to repeat processes.
• B) Businesses and suppliers always provide consistent high quality.
• C) By reducing the number of choices, the decision-making process is made easier.
• D) There are a limited number of suppliers in most industries.

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Definitions:

Filing Procedures

The step-by-step process for submitting documents to a court or official body, often involving specific forms, deadlines, and requirements.

Performance Evaluation

A process of assessing an employee's job performance and productivity in relation to established criteria and organizational objectives.

Responsibility

The duty or obligation to act properly, carry out tasks, or bear consequences for actions.

Cooperation

The process of groups or individuals working together towards a common goal or interest, often involving shared responsibilities or resources.