Organisations Are Increasingly Using Social Networks to

question 22

Multiple Choice

Organisations are increasingly using social networks to

• A)announce their social responsibility
• B)improve their workflows
• C)engage with clients and customers
• D)improve internal relationships

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Definitions:

Reciprocity Norm

A social norm that expects individuals to respond to each other in kind, favoring actions that have been beneficial to them.

Fact Sheet

A concise presentation of key information, data, and statistics on a specific subject, often arranged for quick reference.

Prejudice

Preconceived opinion not based on reason or actual experience, often directed towards people or groups.

Outgroup

A social group with which an individual does not identify, often seen as different from or in competition with one's own ingroup.