The Four Useful Decision-Making and Problem-Solving Techniques in Knowledge Management

question 59

Multiple Choice

The four useful decision-making and problem-solving techniques in knowledge management are

• A)case-based reasoning,the nominal group technique,brainstorming and Dewey's reflective thinking process
• B)knowledge structuring,knowledge-management enabling,knowledge sharing and social network analysis
• C)capable leadership,knowledgeable staffing,use of technical tools and advanced strategies
• D)communication techniques,assertiveness,self-knowledge and critical thinking

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Definitions:

Identity Development

The process of developing a distinct personality or self-concept, influenced by various social, cultural, and internal factors throughout one's life.

Career Choices

The selection of a path or course of action from among the different occupational opportunities available.

Sense of Identity

The feeling or perception of being distinct and separate from others, with a consistent personality.

Self-Esteem

A person's personal assessment of their value, involving feelings and convictions like esteem and embarrassment.