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Q1: Customer complaints can be turned into goodwill
Q19: Repetition needs to be avoided in oral
Q22: What do you understand by the terms
Q25: Consider the image of an organisation you
Q26: Large organisations usually have a consistent image.
Q32: What is 'layout' in business writing?<br>A)The arrangement
Q43: Informal meetings<br>A)define tasks,create action plans and implement
Q55: Which is a bad report writing habit?<br>A)Writing
Q65: The argument is deductive when the truth
Q74: The criteria for evaluating an argument include: