Which of the Following Is True Regarding Production of Services

question 60

Multiple Choice

Which of the following is true regarding production of services?

• A)Compared to manufacturing, it is easier for service organizations to identify and measure customers' needs and performance standards as they involve human contact.
• B)The production of services typically requires a lower degree of customization than does manufacturing.
• C)Compared to manufacturing, production of services is typically less labor intensive.
• D)Services are produced and consumed simultaneously

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Definitions:

Melanin

The pigment that gives color to the skin, hair, and eyes, providing protection against UV radiation damage.

Subcutaneous Tissue

The layer of tissue directly under the skin, consisting of fat and connective tissues that insulate and protect the body.

Integumentary System

The organ system that protects the body from external damage, consisting of the skin and its appendages like hair, nails, and glands.

Dermal Papillae

Small, nipple-like extensions of the dermis into the epidermis, increasing the surface area for exchange of gases, nutrients, and waste.