What Does the Reporting Phase of CRM Do

question 4

Multiple Choice

What does the reporting phase of CRM do?

• A)Reporting tracks employee information including payroll, benefits, compensation and performance assessment
• B)Reporting handles the various aspects of production planning and execution such as demand forecasting, production scheduling, job cost accounting and quality control
• C)Reporting helps organisations identify their customers across other applications
• D)None of the answers are correct

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Definitions:

Net Income

The amount of profit that remains after all operating expenses, taxes, and costs have been subtracted from total revenue, essentially the bottom line.

Break-Even Point

The point at which total costs and total revenue are equal, resulting in neither profit nor loss.

Fixed Costs

Expenses that do not change with the volume of production or sales, such as rent, salaries, and insurance.

Variable Cost

A cost that varies with the level of output or activity, in contrast to fixed costs, which remain constant regardless of activity.