Examlex
A data mart is the process of analysing data to extract information not offered by the raw data alone.
Service Quality
Service quality is the degree to which a service meets the customer's expectations and needs, often considered a key factor in customer satisfaction and loyalty.
Responsiveness
The ability of a business or organization to quickly and effectively reply to customer inquiries, complaints, or needs.
Customer Relationships
The interactions and engagements a business has with its customers, aimed at building loyalty and long-term customer satisfaction.
Innovativeness
The quality of being able to introduce new ideas, originality, and creativity.
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