Which of the Following Statements About Providing Customers with Service

question 8

Multiple Choice

Which of the following statements about providing customers with service quality is true?

• A) All customers must be provided the same superior quality of service
• B) All customers are worth attracting and keeping through the use of service quality
• C) The same services marketing strategy should be used with all customers
• D) All customers will be profitable in the long run; therefore,each is deserving of quality service
• E) Links exist among customer satisfaction,service quality and increased purchases

---

Definitions:

C Corporation

A legal structure for corporations in the U.S. where the owners are taxed separately from the entity, providing limited liability protection.

Partnership

A business structure where two or more individuals share ownership, profits, and responsibilities for managing the enterprise.

Edit Pencil

A user interface icon or tool used to indicate the ability to edit or modify content.

Navigation Bar

A user interface element within software or websites that allows users to navigate or access different sections or functionalities efficiently.