Attracting a New Customer Is Five Times as Costly as Retaining

question 3

True/False

Attracting a new customer is five times as costly as retaining an existing one.

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Definitions:

Ganglia

Structures made up of a cluster of neurons in the peripheral nervous system, functioning in transmitting nerve signals.

Voltage Fluctuations

Variations in the electrical potential difference which can lead to unstable power supply and possibly damage electronic devices.

Electroencephalograph (EEG)

A medical instrument that records the electrical activity of the brain, often used in the diagnosis of epilepsy and other brain disorders.

Impulse Direction

Refers to the path that an electrical impulse follows, especially within the nervous system.