At Benford Bank,all Customers Opting for the Drive-Thru Can Pick

question 27

Multiple Choice

At Benford Bank,all customers opting for the drive-thru can pick from one of three lanes.One line may seem to move faster than the others,but all allow customers to accomplish any type of transaction.Which of the following queue configurations does Benford Bank use?

• A) Multiple queue
• B) Double queue
• C) Take-a-number queue
• D) Queue with barriers
• E) Roundabout queue

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Definitions:

Sensitivity Analysis

A technique used to determine how different values of an independent variable affect a particular dependent variable under a given set of assumptions.

Break-even Point

The financial point at which total costs equal total revenue, meaning that the business is neither making a profit nor a loss.

Cost-volume-profit Analysis

An accounting technique used to determine how changes in costs and volume affect a company's operating income and net income.

Sales Mix

The relative distribution of sales among the various products available for sale.