Which of the Following Is NOT a Demonstrated Benefit of Service

question 28

Multiple Choice

Which of the following is NOT a demonstrated benefit of service blueprinting?

• A) Providing a platform for innovation
• B) Recognizing roles and interdependencies among functions,people,and organizations
• C) Designing moments of truth from the customer's point of view
• D) Clarifying competitive positioning
• E) All of the above are demonstrated benefits of blueprinting.

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Definitions:

Efficiency

The optimal allocation of resources to maximize the production of goods and services.

Equity

The value of an asset after deducting what is owed on it, or the ownership interest in a company as held by shareholders.

Tax Revenue

The income that is collected by the government through various forms of taxation, including income taxes, corporate taxes, and sales taxes, which is then used to fund public services and government operations.

Equilibrium Price

The market price at which the quantity of goods supplied is equal to the quantity of goods demanded.