The First Step in Building a Service Blueprint Is to Map

question 24

True/False

The first step in building a service blueprint is to map contact employee actions.

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Definitions:

Native American Territory

Areas historically set aside within the United States for the use and residence of Native American tribes and nations.

Indentured Servants

Individuals who agreed to work for a specific number of years in exchange for passage to America, room, board, and freedom dues.

Enumerated Goods

Specific goods listed in various laws or treaties for special regulatory or tax purposes.

Navigation Acts

were a series of laws passed by the English Parliament in the 17th century that regulated trade between England and its colonies, primarily intended to strengthen the British economy by restricting colonial trade to English ships.