PSE&G Is a Utility Company

question 29

Multiple Choice

PSE&G is a utility company.One of its service guarantees is to keep all appointments.If PSE&G fails to keep an appointment mutually agreed upon by the customer and the company,PSE&G will credit residential customers' accounts by $25 and business customers' accounts by $100.The guarantee only applies to appointments for meter readings,account investigation,gas service,gas appliance repair and both electric and gas meter work scheduled three days in advance.Which of the following statements about PSE&G's service guarantee is FALSE?

• A) PSE&G's guarantee is easy to understand and communicate
• B) PSE&G's guarantee is unconditional
• C) PSE&G's guarantee is meaningful
• D) PSE&G's guarantee is easy to invoke
• E) PSE&G's guarantee is qualitative

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Definitions:

Sole Proprietorship

A type of enterprise that is owned and run by one person, where there is no legal distinction between the owner and the business entity.

Tax Purposes

Considerations or actions taken to comply with tax laws or to optimize tax liabilities and benefits.

General Partnership

A business arrangement where two or more individuals share ownership, profits, and liabilities of a business.

Pet Grooming

The practice of cleaning and hygienically caring for pets, often involving hair cutting, nail trimming, and bathing.