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What Are the Three Types of Benefits Firms Enjoy Through

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What are the three types of benefits firms enjoy through relationship marketing?


Definitions:

Compliant Agent

An entity or individual that agrees with and follows specific instructions, rules, or regulations set by an authority.

Reluctant Agent

A person or entity that acts with hesitation or unwillingness, typically in a scenario requiring action or decision-making.

Social Reference

The use of external sources, such as people or standards, to guide behavior and attitudes.

Legitimate Parent

A parent who has legal recognition as the lawful mother or father of a child, often in the context of marital status or legal acknowledgment.

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