One Significant Difference Between the U

question 57

Multiple Choice

One significant difference between the U.S.and Japanese culture is the love and respect the Japanese give their elders.A service provider who is trying to cater to the needs of the elderly might talk to some Japanese-Americans to gather some ideas on how to improve service quality.The cultural difference should make the service provider view providing service to the elderly from a different perspective.This sort of service research is called:

• A) Multicultural surveys
• B) Market-oriented ethnography
• C) Process checkpoint evaluations
• D) Requirements research
• E) Diversity studies

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Definitions:

Conscious Recollection

The intentional and aware memory retrieval of specific experiences or information from one's past.

Procedural Memories

Memories for the performance of actions or skills, often known as "muscle memory," which are recalled without conscious awareness.

Well-Learned

The state of having thoroughly practiced or mastered a skill, knowledge, or task through repetition.

Automatic Skills

Skills that are performed with little conscious thought, often developed through repeated practice and learning.