Which of the Following Is a Marketing Implication That Results

question 2

Multiple Choice

Which of the following is a marketing implication that results from the heterogeneity of services?

• A) Services cannot be returned or resold
• B) Services cannot be patented
• C) Services cannot be inventoried
• D) Service delivery and customer satisfaction depend on employee and customer actions
• E) All of the above are marketing implications resulting from the heterogeneity of services

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Definitions:

Psychological Approaches

Diverse theories and methods utilized in psychology to understand, explain, and predict human behavior and mental processes.

Mental

Refers to anything related to the mind, including processes, functions, and states of consciousness.

Biological Approach

An approach in psychology focusing on understanding human behavior through the lens of genetics, brain structures, and biochemical processes.

Psychology

The scientific study of the mind and behavior, encompassing a wide range of topics from biological influences to social pressures.