Which of the Following Statements Is True Regarding the Recommendation

question 6

Multiple Choice

Which of the following statements is true regarding the recommendation of a product by customers?

• A)Customers doubt a firm's credibility when it tries to ask for recommendations from them.
• B)When the content on a firm's social media site is easily shareable,satisfied customers recommend it more.
• C)Customers are never reluctant to recommend a product when they have had a great experience.
• D)Customers recommend when a company performs well,even when the performance is not consistent.
• E)The product offered by a firm need not be great but should make the customer believe it is great and long enough to recommend it.

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Definitions:

Degrees Freedom

The number of independent pieces of information used in the calculation of a statistic, often symbolized as "df".

F-ratio Equation

Used in ANOVA tests, it calculates the ratio of variation between group means to the variation within the groups.

Correlation

Mutual or reciprocal relationship between two variables such that systematic changes in the values of one variable are accompanied by systematic changes in the values of another variable.

Regression

Use of a relationship between two or more correlated variables to predict values of one variable from values of other variables.