Department Stores

question 197

Multiple Choice

Department stores

• A)are large stores that emphasize depth and distinctiveness rather than variety.
• B)have declined since the 1970s because of competition from well-run limited-line stores and mass-merchandisers.
• C)are usually weak in customer service.
• D)usually emphasize specialty products.
• E)All these answers are correct.

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Definitions:

Pessimist

A person who tends to see the worst aspect of things or believe that the worst will happen.

Optimist

An individual who generally believes in positive outcomes and possesses a positive outlook on life.

Type A

is a personality type characterized by competitiveness, impatience, and a fast-paced lifestyle, associated with a higher risk of heart disease.

Hardy

Possessing or characterized by qualities of resilience, strength, and an ability to cope well with adversity.