The Total Stream of Purchases That a Single Customer Could

question 110

Multiple Choice

The total stream of purchases that a single customer could contribute to a company over the length of the relationship is called customer

• A)equity.
• B)lifetime value.
• C)service.
• D)satisfaction.
• E)feedback.

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Definitions:

Atrophy

Wasting away of a muscle.

Contract

A legally binding agreement between two or more parties that defines and governs the rights and duties of those parties.

Flex

To bend a limb or muscle or the ability of muscles to contract and cause movement.

Torticollis

A condition also known as "wry neck," characterized by a twisted or tilted neck due to shortened or spasmodic neck muscles.