Which of the Following Represents Operational CRM

question 51

Multiple Choice

Which of the following represents operational CRM?

• A)Supports traditional transactional processing
• B)Supports day-to-day front-office operations
• C)Supports operations that deal directly with the customers
• D)All of the above

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Definitions:

Attention Focused

Refers to concentrating one's awareness on specific stimuli while ignoring others.

Girlfriend's Voice

The specific auditory sound produced by one’s female partner, often emotionally significant to the listener.

Perceptual Adaptation

Perceptual adaptation is the ability of the body to adjust to an environment by filtering out distractions or changing perception over time.

Gestalt Psychologists

Psychologists who emphasize human mind and behavior as wholes rather than as separate components, focusing on patterns and contexts in perception.