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Which of the following is a common customer service CRM metric?
Academic Items
Materials or resources that are related to educational or scholarly activities, such as textbooks, journals, and research papers.
Personal Items
Objects or belongings that are privately owned by an individual, often of a personal or sentimental value.
Date Box
A graphical user interface element where users can input or select a date.
Outlook
A personal information manager from Microsoft, primarily known as an email application, it also includes calendar, task manager, contact manager, note taking, journal, and web browsing.
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