Which of the Following Is a Common Marketing CRM Metric

question 30

Multiple Choice

Which of the following is a common marketing CRM metric?

• A) Number of new prospective customers
• B) Average number of service calls per day
• C) Average time to resolution
• D) Cost per interaction by marketing campaign

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Definitions:

Accumulated Depreciation

The cumulative depreciation of an asset up to a single point in its life, reflecting how much of the asset's value has been used up.

Deferred Revenues

Income received by a company for goods to be delivered or services to be provided in the future, recorded as a liability until earned.

Liability

A financial obligation or debt owed by a business or individual to another entity, to be paid in the future.

Prepaid Rent

An expense that has been paid in advance and is considered an asset until the benefit of the payment is consumed.