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The single most important activity of international business negotiations is oration.
Carl Rogers
An influential American psychologist who founded the client-centered or person-centered approach to therapy.
Psychoanalysis
A therapeutic approach and theory developed by Sigmund Freud focusing on unconscious motivations and conflicts influencing behavior.
Active Listening
A communication technique involving fully concentrating, understanding, responding, and then remembering what is being said.
Counterconditioning
A behavioral therapy technique that involves replacing an undesirable response to a stimulus with a more desirable one.
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