In Some Countries, Maintenance of Automobiles Is Not the Norm

question 65

Multiple Choice

In some countries, maintenance of automobiles is not the norm, and they are not repaired until they break down. Since the consumer is automatically angry with the manufacturer when something goes wrong with the vehicle, repair and maintenance has become a concern of the various automobile manufacturers in this market. In which of the following components of the product component model would the management need to make improvements if problems such as the one above are to be solved?

• A) The core component
• B) The functional component
• C) The packaging component
• D) The support services component
• E) The price component

---

Definitions:

Flocks

Groups of birds gathered together, typically for the purposes of migration or social interaction.

Indigenous Peoples

Ethnic groups who are the original inhabitants of a region, before the colonization or annexation of their territory by other populations, and who maintain traditions or aspects of an early culture associated with that region.

Crops Grown

Plants that are cultivated on a large scale for food, fuel, fiber, or feed.

Immature Sheep

Refers to young sheep, also known as lambs, that have not yet reached full maturity or adulthood.