In Some Countries, Maintenance of Automobiles Is Not the Norm

question 65

Multiple Choice

In some countries, maintenance of automobiles is not the norm, and they are not repaired until they break down. Since the consumer is automatically angry with the manufacturer when something goes wrong with the vehicle, repair and maintenance has become a concern of the various automobile manufacturers in this market. In which of the following components of the product component model would the management need to make improvements if problems such as the one above are to be solved?

• A) The core component
• B) The functional component
• C) The packaging component
• D) The support services component
• E) The price component

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Definitions:

Million

A numerical value of 1,000,000 or a figure representing a large quantity in a specified context.

Growth

Economic or developmental expansion, often measured by indicators such as GDP increase, technological advancement, or population rise.

Fourteenth Amendment

An amendment to the U.S. Constitution, ratified in 1868, that grants citizenship to all persons born or naturalized in the United States, including former slaves, and provides all citizens with “equal protection under the laws.”

African Descent

Refers to individuals and populations who originate from the continent of Africa, recognizing a shared heritage, culture, and ancestry.