_____ Appraisals Assess What Workers Are Like, While _____ Appraisals

question 89

Multiple Choice

_____ appraisals assess what workers are like, while _____ appraisals assess what workers do.

• A)Trait; results
• B)Behavior; results
• C)Trait; behavior
• D)Results; behavior
• E)Behavior; trait

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Definitions:

Prospect's Approval

The process by which a potential buyer signals their agreement or interest in moving forward with a purchase.

Remain Silent

The act of refraining from speaking, often strategically used in negotiations or to prompt another to speak.

SPIN Approach

A selling technique based on Situation, Problem, Implication, and Need-payoff questions to understand customer needs and propose solutions.

Presentation

A formal or informal display of information, typically with the aim to inform, persuade, or entertain an audience.