According to Hackman and Oldham's Job Characteristics Model, Which of the Following

question 29

Multiple Choice

According to Hackman and Oldham's job characteristics model, which of the following employees are more likely to be satisfied and to perform at a high level?

• A) Those who work under close supervision
• B) Those who work in rigid organizational structures
• C) Those who work in organizations where authority is centralized
• D) Those who work in total seclusion
• E) Those who are responsible for their work outcomes

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Definitions:

External Locus of Control

The belief that one's successes or failures result from external forces beyond personal control.

Performance Risk

The risk that a product or service will not perform to satisfactory standards, potentially leading to customer dissatisfaction or financial loss.

Reference Group

refers to a group that individuals compare themselves to for self-evaluation, which influences their beliefs, behaviors, and attitudes.

Determinant Attributes

Key features or characteristics of a product or service that influence the buyer's decision to purchase.