_____ Is a Technique That Uses IT to Develop an Ongoing

question 87

Multiple Choice

_____ is a technique that uses IT to develop an ongoing relationship with the purchasers or buyers of an organization's product to maximize the value an organization can deliver to them over time.

• A)Effective reliability management (ERM)
• B)Organizational efficiency management (OEM)
• C)Total quality management (TQM)
• D)Continuous innovation management (CIM)
• E)Customer relationship management (CRM)

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Definitions:

Responding Stage

A phase in communication processes or in conflict resolution where parties react to messages, ideas, or issues raised.

Skills

Abilities developed through learning and practice, utilized to perform tasks efficiently.

Organization

The arrangement or structuring of elements in a coherent or systematic way, often referring to entities like businesses or groups that are united in a collective goal.

Prefer

To favor or choose one thing over others due to better satisfaction, efficiency, or any other personal criterion.