The Balanced Scorecard Measures the SBU's Performance in All of the Following

question 89

Multiple Choice

The balanced scorecard measures the SBU's performance in all of the following areas except:

• A) Learning and growth.
• B) Managerial performance.
• C) Customer satisfaction.
• D) Internal business processes.
• E) Accounting and tax compliance.

---

Definitions:

Psychogenic Fugue

Psychogenic Fugue, also known as dissociative fugue, is a psychological state in which a person temporarily loses their sense of personal identity and impulsively wanders or travels, often forgetting their past.

Disorganised Schizophrenia

A subtype of schizophrenia characterized by disorganized speech and behavior, as well as inappropriate or blunted emotional responses.

Somatoform Disorder

A mental disorder that causes patients to experience physical symptoms for which no underlying physical cause can be identified.

Schizophrenic Disorder

A severe mental disorder characterized by distortions in thinking, perception, emotions, language, sense of self, and behavior.