The Tool That Consists of a Histogram of Factors Contributing

question 127

Multiple Choice

The tool that consists of a histogram of factors contributing to a specified quality problem, ordered from the most to the least frequently occurring factor, is a:

• A) Pareto diagram.
• B) Statistical process control histogram.
• C) Run chart.
• D) Statistical process control (SPC) chart.
• E) Cause-and-effect diagram.

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Definitions:

Showmanship Approach

An approach that involves doing something unusual to catch the prospect’s attention and interest.

Sales Interaction

The dynamic exchange between a salesperson and a potential or existing customer aimed at promoting or selling a product or service.

Need-Satisfaction

A rephrasing of "Need-Satisfaction Sales Presentation." A method where the focus is on understanding and fulfilling the specific needs of the customer.

Problem-Solution

A strategy focusing on identifying a problem and proposing a solution to address it, commonly used in marketing and product development.