Which of the Following Is an Example of a High-Value-Added

question 89

Multiple Choice

Which of the following is an example of a high-value-added activity?

• A)Shipping the customer's order.
• B)Scheduling the customer order for production.
• C)Inspecting goods to ensure the right quantity is being shipped.
• D)E-mailing a customer to assure that a complaint will be resolved expeditiously.
• E)More than one of the above activities is high-value-added.

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Definitions:

Ivan Pavlov

A Russian physiologist known for his work in classical conditioning, particularly his experiments with dogs, leading to the concept of the Pavlovian response.

Learning Objectively

The process of acquiring knowledge or skills in a way that is not influenced by personal feelings, interpretations, or prejudice.

Shaping

An operant conditioning procedure in which reinforcers guide behavior toward closer and closer approximations of the desired behavior.

Reinforcers

Stimuli, events, or conditions that increase the likelihood of a behavior being repeated.