Which of the Following Is Not a Suggestion for Managing

question 9

Multiple Choice

Which of the following is not a suggestion for managing queues presented in the textbook?

• A) Try to divert your customer's attention when waiting.
• B) Segment the customers.
• C) Encourage customers to come during the slack periods.
• D) Train your people to be friendly.
• E) Periodically close the service channel to temporarily disperse the line.

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Definitions:

Shareholders

Individuals or entities that own one or more shares of stock in a corporation, giving them a right to a portion of the corporation's profits.

Syndicate

A group of individuals or organizations that come together to share or participate in a specific financial transaction or investment.

Investment Group

A collection of individuals or entities that pool their capital together to invest in various projects or assets, often guided by a common investment strategy.

Minnesota Vikings

A professional American football team based in Minneapolis, Minnesota, competing in the NFL.