When Managing Change, Learning Interventions Should Be Used

question 23

Multiple Choice

When managing change, learning interventions should be used:

• A)to break routines that cause resistance to change.
• B)when the organization wants to reduce the cost of implementing change.
• C)when employees resist change due to negative valence of change.
• D)in all change management activities.
• E)only when all other strategies have failed.

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Definitions:

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Patterns of behavior exhibited consistently by an individual across different situations.

Person-Situation Debate

A discussion in psychology about whether behavior is influenced more by personality traits or situational factors.