The (Perceived) Ability to Manage Uncertainties in the Business Environment

question 46

Multiple Choice

The (perceived) ability to manage uncertainties in the business environment is a form of _____ power.

• A)reward
• B)legitimate
• C)referent
• D)expert
• E)coercive

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Definitions:

Inconsistency

The quality of being inconsistent, lacking uniformity, or showing variation in actions, values, or outcomes.

Inseparability

A characteristic of services indicating that they are produced and consumed at the same time, making the separation of production and consumption impossible.

Innovation

The act of introducing something new or significantly improved, such as a product, service, process, or method, enhancing its value or functionality.

Car Wash

A service establishment dedicated to cleaning the exterior and, often, the interior of motor vehicles through manual or automated processes.