DoubleTalk, Inc

question 17

Multiple Choice

DoubleTalk, Inc.At DoubleTalk, Inc., Joe, a supervisor, pushes his employees' performance by constantly checking their work and threatening them if they fail to keep their deadlines.After months of mistreatment, the employees get together and sign a letter to the human resources department to express their grievances.Which form of influence is this supervisor using?

• A)Impression management
• B)Silent authority
• C)Referent
• D)Assertiveness
• E)Persuasion

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Definitions:

Desired Behaviors

The specific actions or reactions individuals or groups aim to elicit or encourage through various means, such as incentives or social norms.

Role Ambiguity

A situation in which there is a lack of clarity about role expectations, responsibilities, and/or objectives, often leading to stress and inefficiency.

Role Dynamics

The interactive and changing nature of roles within a group or organization, focusing on how roles are adopted, adapted, and discarded over time.

Team Member

An individual who is part of a group working together towards a common goal, contributing unique skills and perspectives.