Shanti's Workshop Shanti Recently Went to a Communication Workshop to Help

question 12

Multiple Choice

Shanti's Workshop Shanti recently went to a communication workshop to help improve her workplace performance.She learned that in effective communication, she should resist forming an opinion until the speaker has finished, then attempt to empathize with the listener, and finally effectively respond to the speaker.She learned techniques regarding maintain eye contact and sending back channel signals to show interest.The techniques she learned with regards to showing interest will help her improve in the _______________ of listening.

• A)sensing
• B)evaluating
• C)understanding
• D)responding
• E)identification

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Definitions:

Supply Of Workers

Refers to the availability of individuals willing and able to work in a particular job market.

Market Wages

The prevailing pay rate for work in a particular market, industry, or profession, determined by supply and demand for labor.

College Philosophy Professor

An academic professional specializing in the study of philosophy, teaching and researching at a college or university level.

In-House Instructors

Experienced employees within a company who provide training and knowledge transfer to other employees, often as part of on-the-job training programs.